Keurig Duo Carafe Side Not Working: How to Fix


If you’re reading this, you’re likely experiencing some trouble with your Keurig Duo Carafe. No need for worries, we will guide you through the process of troubleshooting this issue.

The Keurig Duo Carafe is a versatile and convenient coffee maker that allows you to brew both single-serve cups and a full carafe of coffee. However, if you find that the carafe side of your machine is not working properly, it can be quite upsetting and inconvenient. 

Keurig Duo Carafe Side Not Working: How to Fix

keurig duo carafe side not working


Here are some steps you can take to identify and fix the problem:

Step 1: Check the Power and Water Supply

When it comes to fixing the Keurig Duo Carafe, the first thing you should do is to check its power supply. Ensure that your Keurig Duo Carafe is properly plugged in and that the outlet is functioning correctly. If you have a surge protector or power strip, check to make sure that it’s switched on and functioning correctly.

Next, check the water supply. Ensure that the water reservoir is full and that it’s properly seated on the machine. If the water reservoir isn’t properly seated, it can prevent the water from flowing properly into the machine and result in issues with the carafe side.


Step 2: Clean the Machine

If the power and water supply are both functioning correctly, the next step is to clean your machine. Over time, mineral deposits from the water can build up in the machine and prevent it from functioning properly.

To clean the machine, fill the water reservoir with equal parts water and white vinegar. Run the machine through a brew cycle with no coffee pod or K-cup in the machine. This will help remove any mineral buildup and improve the flow of water through the machine.

Once the brew cycle is complete, rinse the machine thoroughly with water and run several more cycles to ensure that all of the vinegar has been removed.

Step 3: Check the Carafe Lid

If the machine is still not working properly, check the carafe lid. The carafe lid needs to be properly seated on the carafe to ensure that it functions correctly. Make sure that the lid is properly seated and that the carafe is properly placed on the machine.

Step 4: Check the Carafe Spout

If the lid is properly seated, the next step is to check the carafe spout. The carafe spout can become clogged with coffee grounds or other debris, which can prevent the coffee from flowing properly.

To clean the carafe spout, use a toothbrush or other small brush to gently scrub the spout and remove any debris. Rinse the spout thoroughly with water and dry it with a clean cloth.

Step 5: Contact Customer Service

If you’ve gone through all of these steps and your Keurig Duo Carafe is still not functioning properly, it’s time to contact customer service. The Keurig customer service team is available to help troubleshoot issues with your machine and can guide you on the next steps, including repair or replacement options.

Maintenance Tips for the Keurig Duo Carafe 

Maintaining your Keurig Duo Carafe is essential to ensure that it functions properly and provides you with delicious coffee for years to come. Here are some maintenance tips to help you keep your machine in top condition:

1. Regularly Clean Your Machine

Cleaning your Keurig Duo Carafe is one of the most important maintenance tasks you can perform. With continuous use, mineral buildup from the water and coffee residue can accumulate in the machine, which can affect the performance and taste of the coffee.

To clean the machine, you will need white vinegar. You should fill the water reservoir with equal parts water and white vinegar, then run the machine through a brew cycle with no coffee pod or K-cup in the machine. This will help remove any mineral buildup and coffee residue.

After the vinegar cycle is complete, rinse the machine thoroughly with water and run several more cycles with plain water to remove any remaining vinegar.

2. Change the Water Filter

The Keurig Duo Carafe comes with a water filter that helps improve the taste and quality of the water used to brew coffee. It’s important to replace the water filter regularly to ensure that it continues to function properly.

To change the water filter, remove the old filter from the water reservoir and replace it with a new one. Be sure to follow the manufacturer’s instructions for replacing the filter.

3. Descale the Machine

Descaling is a process that helps remove mineral buildup from the inside of the machine. This is important to ensure that the machine continues to function properly and to prevent any damage.

To descale the Keurig Duo Carafe, follow the instructions in the owner’s manual. Typically, this involves filling the water reservoir with a descaling solution and running the machine through a brew cycle with no coffee pod or K-cup in the machine.

After the descaling cycle is complete, rinse the machine thoroughly with water and run several more cycles with plain water to remove any remaining descaling solution.

4. Clean the Carafe and Accessories

The carafe, carafe lid, and accessories such as the K-cup holder and funnel should be cleaned regularly to prevent any buildup or residue. These can be cleaned with soap and water or in the dishwasher if they are dishwasher safe.

5. Store the Machine Properly

When not in use, it’s important to store the Keurig Duo Carafe properly. This means keeping it in a clean and dry place, away from any sources of moisture or heat.

It’s also important to properly store any accessories, such as the K-cup holder and funnel. These should be stored in a clean and dry place, either in the machine or separately.

Final Thoughts

If you’re experiencing issues with your Keurig Duo Carafe, start by checking the power and water supply, cleaning the machine, checking the carafe lid and spout, and contacting customer service if necessary. By following these steps, you should be able to identify and fix the issue and get back to enjoying delicious coffee from your Keurig Duo Carafe.

Related: