{"id":623,"date":"2023-07-16T06:50:14","date_gmt":"2023-07-16T06:50:14","guid":{"rendered":"https:\/\/homestuffmag.com\/?p=623"},"modified":"2023-07-16T06:50:14","modified_gmt":"2023-07-16T06:50:14","slug":"razer-basilisk-x-hyperspeed","status":"publish","type":"post","link":"https:\/\/homestuffmag.com\/razer-basilisk-x-hyperspeed\/","title":{"rendered":"Razer Basilisk X Hyperspeed Not Working [FIXED]"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The Razer Basilisk X HyperSpeed is a gaming mouse that features Razer\u2019s HyperSpeed wireless technology for ultra-low latency and a flawless connection. It also comes with a 5G optical sensor for precise tracking, ensuring you have a wonderful gaming experience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Although this is a premium product, there have been multiple complaints where users claim that their Basilisk X Hyperspeed isn\u2019t working properly, or not working at all.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The majority of the cases reported are either found to be a failing Bluetooth problem, dongle, or battery\/power problem, and we\u2019ll be giving you steps on how to solve them in this article.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-624\" src=\"https:\/\/homestuffmag.com\/wp-content\/uploads\/2023\/07\/razer-basilisk-x-hyperspeed-not-working.jpg\" alt=\"razer basilisk x hyperspeed not working\" width=\"700\" height=\"466\" \/><\/p>\n<h2><b>Razer Basilisk X Hyperspeed Not Working: Possible Causes<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Before we get into how to fix each of these issues, let\u2019s first of all, explore what may cause them to occur in the first place.\u00a0<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Mouse not in 2.4 GHz HyperSpeed\/Dongle Mode<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This is often the case if you\u2019re frequently using your Basilisk X Hyperspeed on multiple PCs \u2013 the 2.4GHz Hyperspeed\/dongle mode for one, and Bluetooth mode for the other.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019ve previously been using the dongle mode on your regular PC, and for some reason, it gets switched to Bluetooth mode, and paired on another device, then your mouse will most likely not work till you switch it back to dongle mode.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To switch between connection modes, you can use the mode slider on the bottom of the mouse. There are three selections; Bluetooth mode, Power off mode, and 2.4GH HyperSpeed mode.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Bluetooth is Paired to Another Device<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The Razer Basilisk X HyperSpeed is only able to pair via Bluetooth with one PC at a time. If you happen to be a regular user of the Bluetooth mode and have it paired to one PC earlier, you won\u2019t be able to use it on another PC unless it\u2019s unpaired. This is the case whether the paired PC is turned on or not.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Extra Keys Not Doing Anything<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you\u2019re able to get your mouse to pair with your PC or connect through the dongle, this shouldn\u2019t be much of a problem. If you find that the traditional right-click and left-click buttons are working, then your issue lies within the macro configuration. To configure macros, you need to install Razer Synapse 3 and assign macros to the specific keys \u2013 we\u2019ll explain this in the next section.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Drained Battery<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Although this may be a no-brainer to some of us, it\u2019s worth adding to the list as it could be the only problem you\u2019re facing with your mouse. Their battery status indicator is located on the DPI button, and it will blink red twice in repeated intervals when it\u2019s less than 5% till it\u2019s completely drained.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To check the battery level, turn on the mouse, then long-press the DPI button for about 3 seconds then the status indicator will light up to show the battery level. Green is for above 50%, orange is for any level between 50% and 25%, then red is for levels below 25%.<\/span><\/p>\n<h2><b>Razer Basilisk X Hyperspeed Not Working: How to Fix<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Just as there are only a few reasons why your Basilisk X HyperSpeed is not working, there are only a handful of solutions you can explore. Other than this, you\u2019re most likely being faced with an issue with the hardware component.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Connect Using the 2.4GHz HyperSpeed\/Dongle Mode<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you\u2019re able to confirm that your battery is in good condition, then the easiest way to get the mouse to start working again is to connect via the USB dongle.\u00a0 Here are some Steps on how to connect the Razer Basilisk X Hyperspeed using the USB dongle mode.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Take out the wireless USB dongle from the top cover of the mouse.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Connect the wireless USB dongle to a USB port on your OC<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Switch the mode slider to the 2.4GHz position \u2013 you\u2019ll find it at the bottom of the mouse<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your mouse should automatically pair with your USB dongle.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">To confirm successful pairing, you should see a white light on the DPI button. While that\u2019s the case, if paring doesn\u2019t occur immediately, you can troubleshoot by long-pressing the DPI button for about 5 seconds, and if the problem persists, try restarting your PC.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Try Connecting Using the Bluetooth Feature<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If by any chance, you happen to have lost your USB dongle, connecting via Bluetooth is the next best thing. To connect via Bluetooth, you want to make sure you\u2019re not paired in any other device earlier as this will prevent it from working. Simply switch the mode slider to the Bluetooth position, and turn on Bluetooth on your PC.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Next, wait for Razer Basilisk X HyperSpeed to be listed above available devices, then select it. Your mouse will establish a connection automatically. While that\u2019s the case, if you encounter any issues, you can long-press the DPI button for about 5 seconds. Any further trouble, consider restarting your PC.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Install and Configure Macros with Razer Synapse 3<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This is the solution you want to configure for your extra keys on the sides of the mouse.\u00a0 To use Synapse 3 to set up a macro, simply follow the guidelines below.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Download, and run Razer Synapse 3 on your PC, and connect your mouse<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">On the \u201cMacros\u201d tab, click on the = \u201c+\u201d button to add a new macro.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enter the name for the macro and select the key(s) you\u2019d want to perform the action<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Then click on the \u201cSave\u201d button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now navigate to the \u201cMouse\u201d tab and select the button you want to assign a macro to.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After assigning the macro, click on \u201cSave\u201d and you\u2019re all done.<\/span><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>The Razer Basilisk X HyperSpeed is a gaming mouse that features Razer\u2019s HyperSpeed wireless technology for ultra-low latency and a flawless connection. It also comes with a 5G optical sensor for precise tracking, ensuring you have a wonderful gaming experience.\u00a0 Although this is a premium product, there have been multiple complaints where users claim that their Basilisk X Hyperspeed isn\u2019t working properly, or not working at all. The majority of the cases reported are either found to be a failing Bluetooth problem, dongle, or battery\/power problem, and we\u2019ll be giving you steps on how to solve them in this article. <\/p>\n","protected":false},"author":1,"featured_media":624,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[23],"tags":[],"jetpack_featured_media_url":"https:\/\/homestuffmag.com\/wp-content\/uploads\/2023\/07\/razer-basilisk-x-hyperspeed-not-working.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/homestuffmag.com\/wp-json\/wp\/v2\/posts\/623"}],"collection":[{"href":"https:\/\/homestuffmag.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/homestuffmag.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/homestuffmag.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/homestuffmag.com\/wp-json\/wp\/v2\/comments?post=623"}],"version-history":[{"count":2,"href":"https:\/\/homestuffmag.com\/wp-json\/wp\/v2\/posts\/623\/revisions"}],"predecessor-version":[{"id":626,"href":"https:\/\/homestuffmag.com\/wp-json\/wp\/v2\/posts\/623\/revisions\/626"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/homestuffmag.com\/wp-json\/wp\/v2\/media\/624"}],"wp:attachment":[{"href":"https:\/\/homestuffmag.com\/wp-json\/wp\/v2\/media?parent=623"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/homestuffmag.com\/wp-json\/wp\/v2\/categories?post=623"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/homestuffmag.com\/wp-json\/wp\/v2\/tags?post=623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}